1. About these terms
Automation Outliers (“we,” “us,” or “our”) is based in New York. These Terms of Service govern our websites, downloadable guides, educational content, tools, and related services (the “Services”).
By affirmatively accepting these Terms, you enter an agreement with Automation Outliers. If you do not agree, do not accept these Terms or use Services that require acceptance. You must be legally able to enter this agreement; if acting for an organization, you must have authority to bind it. Our Services are intended for business audiences.
These Terms include binding individual arbitration and a class-action waiver in section 9. Subject to the exceptions below, you and we agree to resolve disputes through arbitration instead of a court trial.
A separate signed agreement or specific offer terms control if they conflict with these Terms for that service. Our Privacy Policy explains our data practices.
2. Resources and results
Our materials provide general educational and business information, not individualized legal, financial, tax, or other professional advice. You are responsible for evaluating information, obtaining qualified advice when needed, and testing any code, AI output, or automation before relying on it.
We do not promise revenue, savings, advertising performance, or any other business outcome. Examples and testimonials describe particular experiences and do not guarantee your results. Tools, platform requirements, and third-party services can change.
Requesting a free resource or joining a waitlist does not create a paid subscription or guarantee access to a future product. Any purchase, renewal, cancellation, or refund terms will be disclosed with the applicable offer; these Terms do not authorize charges by themselves.
3. Ownership and permitted use
We and our licensors retain intellectual-property rights in the Services, branding, and original materials. Subject to these Terms, you may use resources you legitimately receive for your own personal or internal business purposes. Any license supplied with a particular download, open-source component, or third-party material controls that material.
Unless its license permits it or we give written permission, you may not resell, redistribute, publish, or sublicense our materials, remove ownership notices, or suggest that we endorse you. Rights allowed by law remain available.
You retain ownership of information you submit. You give us only the rights reasonably needed to receive, process, and use it to provide the Services as described in our Privacy Policy. You must have permission to submit it.
4. Responsible use
Provide accurate information and use only accounts, contact details, and data you are authorized to use. Do not use the Services for unlawful conduct, infringement, harassment, spam, fraud, malware, unauthorized access, or interference with other users or our systems.
Do not bypass security controls, rate limits, consent requirements, or email confirmation. Automated agents must follow the same requirements as people. You are responsible for actions you authorize an agent or integration to perform.
5. Third parties and communications
Links and integrations may involve independent providers, including Meta, Google, and AI or automation platforms. Their services have their own terms and privacy practices. We do not control their availability, output, policies, or decisions. Mentioning a provider does not imply sponsorship or endorsement.
Marketing email preferences are handled separately from acceptance of these Terms. You can unsubscribe using the link in an email or contact us. For personal-data requests, follow our data deletion instructions. Exercising a privacy right does not require accepting these Terms or arbitration.
6. Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not warrant that the Services will be uninterrupted, secure, error-free, or suitable for every use.
These disclaimers do not exclude statutory warranties or consumer protections that cannot lawfully be excluded.
7. Limits of liability
To the fullest extent permitted by law, neither Automation Outliers nor its personnel or service providers will be liable under these Terms for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, goodwill, or data arising from the Services.
To the fullest extent permitted by law, our total liability for claims arising from the Services will not exceed the greater of US $100 or the amount you paid us for the affected Services during the twelve months before the event giving rise to the claim.
These limits do not apply to fraud, willful misconduct, gross negligence, or liability that applicable law does not allow us to limit. Nothing here limits remedies or rights that cannot be waived.
8. Responsibility for third-party claims
To the extent permitted by law, you agree to indemnify Automation Outliers and its personnel against third-party claims and reasonable costs caused by your unlawful use of the Services, your infringement of another person’s rights, or your material breach of these Terms. This does not cover claims caused by our own negligence or misconduct.
We will give prompt notice and reasonable cooperation. You may not settle a claim in a way that admits fault for us or imposes obligations on us without our written consent, which we will not unreasonably withhold.
9. Disputes and binding arbitration
Mutual agreement. Except as provided below, you and Automation Outliers agree that disputes arising out of or relating to these Terms or the Services will be resolved by binding arbitration before one neutral arbitrator, rather than a judge or jury. The Federal Arbitration Act governs this arbitration agreement. A court of competent jurisdiction decides whether an agreement to arbitrate was formed and whether this clause is enforceable.
Informal resolution. Before starting arbitration, send a notice describing the dispute and requested resolution to [email protected] with the subject “Dispute notice.” We will send any notice to your available contact email. Both parties will try in good faith to resolve the dispute for 30 days after receipt. This process does not prevent urgent relief, a timely filing needed to preserve a claim, or a complaint to a government agency.
Rules, location, and costs. The American Arbitration Association (AAA) will administer arbitration under its Consumer Arbitration Rules for consumer disputes and its Commercial Arbitration Rules for other disputes. Rules and filing instructions are available at adr.org. The parties will select the arbitrator under those rules. Consumer hearings may take place remotely or in the county where the consumer lives, subject to AAA rules; other hearings will take place remotely unless the parties agree otherwise or the arbitrator requires an appropriate location. We will pay fees required of the business by applicable AAA rules and law. No consumer must pay fees prohibited by those rules or law. Statutory rights to recover fees and costs are preserved.
Individual proceedings. To the extent permitted by law, claims must proceed individually, not as a class or representative action. The arbitrator may award the relief available for an individual claim under applicable law. This provision does not waive any nonwaivable right to public injunctive relief or other statutory remedy.
Exceptions. Either party may bring an eligible individual claim in small-claims court. Either party may seek temporary court relief to preserve the status quo pending arbitration. Nothing prevents reporting concerns to regulators or exercising privacy rights. Claims that cannot legally be arbitrated remain in court. If AAA declines administration because we fail to satisfy its requirements, you may pursue your claim in a court of competent jurisdiction.
Severability. If a restriction on class or representative proceedings is unenforceable for a particular claim, that claim will proceed in court while arbitrable claims remain in arbitration, to the extent permitted by law. Other unenforceable portions may be severed without expanding arbitration beyond what the law allows. This section survives termination of the agreement.
10. Governing law
New York law governs these Terms, excluding its conflict-of-law rules, except that the Federal Arbitration Act governs arbitration. This choice does not deprive consumers of mandatory protections under the law of their residence. For claims properly heard in court, the parties may proceed in a court with jurisdiction; these Terms do not require a consumer to travel to New York.
11. Changes and termination
We may change or discontinue Services and may restrict access for misuse or material breach, subject to applicable law and any separate agreement. We will provide notice where required.
We may update these Terms by posting a revised version with a new effective date. Material changes will receive additional notice and renewed acceptance where required. Changes do not retroactively alter an existing dispute or impose new arbitration terms without legally sufficient agreement.
Provisions intended to continue, including ownership, liability limits, and dispute resolution, survive termination to the extent permitted by law. If a provision is unenforceable, the remainder continues except as described in section 9. Failure to enforce a provision is not a waiver.
12. Contact
Send questions or legal notices to [email protected]. The contracting business is Automation Outliers, New York, United States.